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Writing on Other Blogs

sc7-19-2011 20-23-27_011I have written another post for Photographers.com.au and it would be great if you could go and read it, leave a comment and let me know what you think.  Here is a link to the post, The Grey in Between.  It is on the grey market again, but I have included some new information and some stories that I didn’t include in the one I wrote a couple of weeks.  I think this is a really important topic and something we should all be aware of.  Please leave some comments on that post if you can, would be great to see if we can get some discussion going.  Thank you.

 

49 Comments
  1. Interesting and a timely warning about the dangers of purchasing through the internet.

    November 6, 2013
  2. Al #

    Left a comment there 🙂

    November 6, 2013
    • I saw it, thank you for doing that. 🙂

      November 6, 2013
      • Al #

        You’re welcome 🙂

        November 6, 2013
  3. Well written, and you made your point very well. The world is a village, but some districts of it have unkind villagers. 8-(

    So, the easiest answer is really to buy only from the authorized dealers.

    November 6, 2013
    • I like that idea of the village and how you have put it, and so true. I agree, I would only buy from authorised dealers now. Thank you.

      November 6, 2013
  4. Just read. Surprised by your findings. Definitely learning from your experiences. Left a comment too.

    November 6, 2013
    • I saw your comment Catherine, I really appreciate you leaving one. That is fantastic that you are learning from me, I do really like that. Thank you.

      November 6, 2013
  5. Your arguments are well reasoned, in my opinion. The photos that went with the article attest to your professionalism. Good piece.

    November 6, 2013
    • Thank you Carto, Love what you said about the photos. I think all posts look better with them, didn’t know what to show, so I picked some of my greyest photos.

      November 6, 2013
  6. Isaiah Williams #

    Thanks for writing that post! Very informative, I am always a little iffy when I get products off of Amazon. I haven’t had too much bad luck just yet but only time will tell. I’m going to make sure the 50mm and other accessories I plan on buying soon are confirmed to be from Nikon.

    November 6, 2013
    • I think the biggest issue for me now, would be am I actually getting what I paid for, is it really a Nikon lens or camera, that would be my concern now. I think that is a wise decision. I buy all my gear from Nikon now, that way I know what I am getting. Thanks Isaiah.

      November 6, 2013
  7. Good information on the grey market. Thanks!

    November 6, 2013
    • You are welcome, thank you.

      November 6, 2013
  8. Will go check it out.

    November 6, 2013
  9. Hi Leanne! I had a similar experience recently when I purchased Photoshop CS6 online. I would not have known if I had not contacted Photoshop to get help in resolving a problem getting the Photoshop Bridge to open. The representative told me the product was not supported. He said that often Internet dealers will buy a large suite and break it up for resale into separate products, with the license being retained by only one person. In this case, that person was not me! I was able to resolve my problem with Bridge through an online forum, so everything is working well. But, to answer your question, next time I will make sure the dealer is an authorized seller.

    November 6, 2013
    • This is pretty scary, would never have occurred to me that this could happen with software, I guess it just goes to show that we have to be careful with everything we buy. I try to be so much more careful now and try to make sure that everything I buy is from authorised dealers, unless it is something that really doesn’t matter too much, like filters, that sort of thing.
      Can I ask a favour, would you mind cutting and pasting this and putting it on the other blog, it is a great comment and people should be aware that it can apply to more than camera gear. Thank you.

      November 6, 2013
      • Do you mean on the photography.com.au blog?

        November 6, 2013
      • Yes, the post I wrote on that blog

        November 6, 2013
      • Sure! I’ll do it right now.

        November 6, 2013
      • Thank you, I think what you said is perfect for that post.

        November 6, 2013
  10. An excellent post, Leanne. I learned long ago to buy from people whom I could track down and threaten with pointy objects.

    Well, I’ll set aside the threatening thing. But we all know the following: (a) you get what you pay for; (b) there are no free lunches; and (c) if it sounds to good to be true, it probably isn’t.

    I’ve had a few occasions when I’ve had to go into a store and say, “I really need to talk to you.” I’ve always been successful in such discussions. But try saying that over the Internet to someone located hundreds or thousands or tens of thousands of miles away.

    Let me add: I always enjoy reading your posts. What a great blog! I learn from every visit. Thanks!

    November 6, 2013
    • I love that first line, fantastic. LOL
      That is so true, you do get what you pay for, and it is a lesson I have learned.
      That is also true, being able to get help, for us here, it is worse because we are often dealing with companies overseas, and they don’t care, we can’t really do anything to do, being so far away.
      What a lovely think to say, thank you so much, I really appreciate that, I sometime wonder if people really learn anything, it is good to hear that you do. Thank you so very much.

      November 6, 2013
  11. Thanks …..its all developing sooo fast and to keep up takes a lot of effort ….thanks for your efforts : )

    November 6, 2013
    • You are very welcome, I know what you mean.

      November 6, 2013
  12. There is no such thing as a bargain is there? there will always be a reason if something is cheaper. The NPS sounds a bit eletist, is there a real advantage to joining?

    November 6, 2013
    • I totally agree Gypsy, there is no such thing. I don’t know if they are, I mean it is free and there are some great benefits, but it is not for me right now, so it would seem.

      November 6, 2013
  13. Very useful heads up. I do buy over the internet and careful look for reviews of supplier. This is a timely reminder. Thank you.

    November 6, 2013
    • You are welcome MM, we do have to be careful, I hate wasting my money.

      November 6, 2013
  14. Very valid and useful points for consideration!

    November 6, 2013
    • Buyer beware I guess, best to know what you could be in for.

      November 6, 2013
  15. Interesting! Up till now I´ve bought my gear through dealers. I mostly use one local shop because he´s good, I like him and the people who work there and I feel I should support him. At the end of the day, he´s not that much more expensive, either.

    November 7, 2013
    • I have to agree with what you have said here, all true. I have started using the Nikon store, I like getting straight from them, but it is so much better to be safe about it. I would hate to spend a several hundred dollars on something just to find that it isn’t what I ordered, or that it was a fake and I couldn’t get my money back. Thank you.

      November 7, 2013
  16. Buying across international borders can be a risky proposition. For example, Canon cameras sold in the USA typically carry a one-year guarantee whereas in Canada it’s likely to be a two-year guarantee. The difference is all about the law. If I was to buy a Canon from a Canadian seller, that two-year guarantee wouldn’t transfer since I live in the US. They might honor the guarantee under a one-year form instead. Now, if the camera breaks during shipping, it depends upon If I took insurance to cover any damage or loss that would occur. Most buyers do not opt for shipping insurance. So, there’s a lot of consideration that goes into buying across borders.

    Another of the tip-offs is the price. I’ve seen “supposedly new” DSLRs and other equipment (lenses, etc.), on sale here in the USA, at bargain basement prices, they are only interested in your money. If you do your proper research, you’ll know those bargain prices are out-of-line.

    November 7, 2013
    • We seem to have this thing here in Australia, you buy you camera from another country, then you lose the warranty, so it isn’t worth it in that respect. We pay so much more for most things in Australia than the rest of the world, we call it the Australia tax. No idea why, but apparently Australians like to pay more money for things, that is what some businesses have said, and we have said, no. So it is always tempting to buy things overseas, I do it, I do it a lot, I don’t have an infinite amount of money and I am not going to buy something here when I can get it from overseas for half the price, or even a third of the price. However, something like cameras, well, that is another thing, and the warranty is too important, so I buy my camera gear here, and I thought I was getting it from a place that was authorised etc, but it was grey, so now I buy from Nikon, that way I know who to go to for warranty issues and they have a two year warranty, so that is even better.
      I don’t know about shipping here, I don’t think you can do insurance like that. I have never come across it, but I think Australia post is pretty good, though most people shop things with couriers. Usually if something gets broken it is because it wasn’t packed properly.
      You are also right about the price, you really do have to ask yourself why it is so much cheaper, which I have done, but it never occurred to me until recently why it was, I am a lot more wary now. Thanks David.

      November 7, 2013
      • Your Australia tax sounds a lot like Hawaii, where everything is rather expensive. Hawaii is expensive because everything is shipped into the state.

        Regarding buying, I’m not adverse to buying through the internet. Long as there is no hassle refund/return policy.

        November 7, 2013
      • Apparently it cost so much more to ship everything here, even though everything is made in China or Asia, we are close than nearly any other country, they could just about throw it to us, but it costs triple to ship it here, I don’t think so. You would think with Hawaii they could drop stuff off on the way to the mainland, and I bet they do, but then try to say it is shipped there specially. Sounds bogus to me.
        The problem with that no hassle refund/return policy is that you don’t know how good it is until you have to return something. I buy lots from the internet, and so far it has been pretty good, though most has been done through Amazon, ebay, they are pretty good.

        November 7, 2013
  17. interesting post. I agree with buying from reputable sources only. Funny thing is I have bought all my gear used and thru the net. (The company I use is local and the other 2 are in New York and are authorized resellers). Besides, if it is too good to be true, it probably isn’t.

    November 7, 2013
    • I too scared of buying used, too scared that I will get something dodgy, and knowing my luck, that is probably exactly what would happen. I think buying from where you buy sounds perfect, you have to trust who you are buying your gear from, especially if you are spending a lot. I totally agree with that part, it is so true. Thank you.

      November 7, 2013
      • Reputable sources only. I think that’s the key. Thanks

        November 7, 2013
      • I think so too. 🙂

        November 7, 2013
  18. Great post. It is a shame that more and more we are forced to buy products online (Photoshop CC) and having said that, I still like going to my local shop for hardware. Unfortunately, such shops are getting shut out by the internet and I have seen so many old shops I used to frequent go dark. Luckily for me, Calumet bought a local shop that had been here for 50 years so I can still go there and see the same people.

    November 8, 2013
    • It is a shame, and I have to admit if I had a choice, I would always prefer to buy things over the counter of a shop, get my product straight away rather than having to wait for it. I don’t know where you live, but here in Australia, we are all buying overseas a lot, not because we want to, but because the prices here are so much higher than anywhere else. When you find that something you want is a third to half the price on the internet than what you can pay for it here, you really don’t have a choice. I would love to support local businesses, but I have to survive as well. Though there are things I would never buy on the internet regardless of how much cheaper they are.
      That is nice that the shop you like will remain, that is fantastic. Thanks

      November 8, 2013
  19. I’m not sure I’m sure if I am more surprised by your grey market experience or the NPS experience. The “Buy another lens, go on, just one more” routine sounds more like pyramid selling than something professional. I’ve avoided the grey market so far for anything beyond filters, but have bought a load of secondhand lenses off the net. Have paid by PayPal though and have had only one lens that is below par – looked OK but image was soft. The grey market warranties have to be questioned as the seller probably has no access to authorised repairers. My view is “low value, simple goods, am I prepared to write off as ‘experience’, OK. Complex or expensive, probably not”.

    November 9, 2013
    • I think because the NPS is free, they don’t want to offer it to everyone, so you have to have a certain amount of gear, and the gear has to be part of their professional range. I am not sure I will ever make it into it, not really sure if I really need it. I will probably do the same from now on, avoid the grey market except for that type of thing. I am scared of buying lenses second hand, I am always worried that I am not getting what I want. So I buy new, though I have all the lenses I need now. I agree about the warranties, I didn’t really realise what they were until recently. I think many of us having that same feeling about low cost goods. Thank you so much for your thoughts on this.

      November 9, 2013

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